Frequently Asked Questions
Welcome to the Dry Safe Storage of Lake Livingston FAQ page! We pride ourselves on providing great customer service and an incredibly easy setup process. If you don't see the answer to your question below, please don't hesitate to contact our call center or visit our on-site staff at our Pointblank facility.
Where is your facility located?
We are located right on US Highway 190 E at 9531 US Highway 190 E, Pointblank, TX 77364. We are the perfect storage solution for residents of Point Blank, Livingston, Coldspring, Onalaska, and Huntsville.
How close are you to the lake and boat ramps?
Our number one amenity is our convenient location! We are exceptionally close to the water, making it easy to grab your boat and go:
- Just 3 minutes from Patrick's Ferry Boat Ramp
- Just 5 minutes from Point Blank Public Boat Ramp
- Minutes from the Trinity River and Lake Livingston
What are your access hours?
Tenants can access their storage units and parked vehicles 7 days a week, from 6:00 AM to 10:00 PM.
What are your office hours?
Our facility utilizes streamlined remote management so you can rent and move in on your own schedule. However, we also have dedicated staff in the office to provide assistance, as well as a fully staffed call center ready to help you whenever you need it.
Do you offer parking for boats and RVs?
Yes! We specialize in premium indoor boat parking, indoor RV parking, and indoor vehicle parking. Storing your recreational vehicles indoors protects them from the harsh Texas weather so they are always ready for your next trip.
Do your storage units have power?
Yes, we offer select indoor vehicle, boat, and RV parking units equipped with power hookups, making it easy to keep your batteries charged.
Are your units easy to access?
Absolutely. All of our enclosed storage units feature drive-up access and are located on the ground floor. You can pull your truck or moving truck right up to the door for easy, heavy-lifting-free loading and unloading.
How secure is your facility?
Security is a top priority at Dry Safe Storage of Lake Livingston. Our entire property is fenced and gated, ensuring only authorized tenants can enter. Furthermore, the facility is monitored 24/7 by high-definition security cameras, and our units are solidly constructed to keep your belongings safe.
How does the setup and rental process work?
We are known for our easy setup process. You can browse our available units, complete your rental agreement, and get your access codes entirely online in just a few minutes. If you prefer to speak to a person, our call center and on-site staff are happy to walk you through the process step-by-step.
How do I pay my monthly storage bill?
For your convenience, we offer secure Online Bill Pay. Once you rent a unit, you can easily log into your account from your smartphone or computer to view your balance, make a payment, or set up hassle-free automatic monthly payments.